The following Terms and Conditions refer to the usage of the website DanielLucian.com. When using this Website at any time, these Terms and Conditions will apply between the owners of DanielLucian.com and yourself, the Customer.
Should you have uncertainties about our Terms, please contact us before agreeing to them. We are happy to answer any questions.
If you disagree with any of our Terms and Conditions below, you must immediately stop using this website.
Under these Terms and Conditions, we will communicate with you by email or by posting website notices. You agree to receive communications from us electronically in this way; and agree that electronic communications will satisfy any legal requirement for communications to be in writing.
We may terminate your use of the Website immediately if we consider that you have breached these Terms and Conditions.
Visitors under the age of 18 should not register with this Website or submit any information to us.
If any of these Terms and Conditions are invalid or unenforceable, the remainder of these Terms and Conditions shall continue to have full force and effect.
We reserve the right to:
1. Modify or withdraw, temporarily or permanently, the Website (or any part thereof) without notice to you, and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website.
2. Change the Terms and Conditions from time to time without prior notice. Your continued use of the Website (or any part thereof) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Terms and Conditions have been changed. If you do not agree to any changes to the Terms, then you must stop using the Website.
We endeavour to supply as accurate information as possible. However, we cannot be held liable for any errors or omissions in the descriptions of our products. We reserve the right to alter any of our product descriptions and specifications at any time without the need to give notice.
Although we try to ensure that all prices displayed on the Website are accurate, errors may sometimes occur. In the event of any pricing error, we will not be obligated to complete the sale. Under these circumstances, if a payment has been made already, we will contact you as soon as possible and initiate a full refund. You will be given the option to cancel your order or to reconfirm at the correct price. If we are unable to contact you, we will treat your incorrectly priced order as cancelled.
Our product photographs endeavour to give accurate representations of our stock. However, with all digital media, small differences or slight variations can occur due to screen colour, contrast, clarity, resolution, and internet browser settings, etc. We are therefore unable to guarantee that the product images you see are an exact representation of the actual products themselves.
The DanielLucian.com website and its content, including all photographs, videos, text, written descriptions, designs, templates, graphics, images, logos, icons, scripts, data compilations, and software used in connection with the Website, is our property or that of our suppliers and is protected by copyright, trade marks, database rights and other intellectual property rights. You agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit, ‘pass off’ or create derivative works of such material and content in any form. Breach of our copyright in any way is a serious offence and we will prosecute any offenders to the fullest extent of the law.
Using the Website does not give you permission to link to it or to use any of the trademarks, logos, designs, images or content contained within it.
You may access and use the Website for your personal, non-commercial usage only.
Provided you adhere to all our strict copyright notices, you may:
a) Retrieve and display the Website’s content on a screen;
b) Store the content in electronic form for personal use only (with the exception that you may not store it on any server or storage device connected to a network).
You may not use the Website or its contents:
a) For commercial purposes;
b) For any private or commercial resale purposes including the systematic extraction and/or re-utilisation of any part of the contents of this website (e.g. item listings, descriptions, photographs, prices, template designs, etc);
c) To download (other than page caching) or modify the Website, or any portion of it;
d) To interfere with or disrupt any networks or websites connected to the Website or to gain unauthorised access to other computer systems;
e) To interfere with the enjoyment or use of the Website by any other person;
f) For any purpose which is unlawful.
In addition, in relation to the Website, you may not use any:
a) Data mining, robots, or similar data gathering and extraction tools;
b) Framing techniques to enclose the trade marks, logos and other proprietary images, photographs, videos, text, designs, layouts and formats used on the Website;
c) Meta tags or any other ‘hidden text’ which uses our name or trade marks.
We cannot guarantee that the material contained in the Website, or any of the functions of the Website and the server, will operate without interruption or delay, or will be error-free, free from defects, viruses or bugs, or compatible with any other software or material. The Website is provided ‘as is’. Accessing the Website is entirely at your own risk.
All prices shown on DanielLucian.com are in UK Pounds Sterling and are inclusive of VAT. We can only accept payments in UK Pound Sterling. We reserve the right to change these prices at any time and any discounts and/or offers may be withdrawn at any time.
All discount vouchers and discount codes are non-transferable and are only redeemable on our non-sale stock at their full retail prices. They can only be used once and have no actual monetary value. We reserve the right to deny the usage of any voucher or code if we feel it is being misused or is not legitimate.
All orders are subject to our acceptance and availability. Should any mistake arise regarding availability after an order is made, a full refund will be initiated immediately.
You must ensure that any details you give to DanielLucian.com in order to make a purchase are true, accurate, complete and up-to-date. Failure to supply all requested details can result in a delay of your order, or, in some cases, a termination of your order without the obligation of us having to give notice.
By placing an order with us, you confirm that you are the person referred to in the contact details, and that your delivery address matches the billing address registered with your payment method, and that payment will be made in full when your order is accepted and processed by us.
Items to be paid for by cheque or bank transfer will be reserved for a total of 7 days from the point of completing the checkout process. If payment has not been received within 7 days, the item will be re-listed for sale on the Website, without any obligation on our part to inform you of this decision.
If your payment arrives later than 7 days, be that as a result of postal or bank delays or any other reason whatsoever, we are not obliged to sell the item to you. If we have already sold the item to someone else, and your payment arrives after the 7 days reservation period, we will issue you a refund immediately.
All products must be fully paid for, and payment cleared, before they can be released.
Your method of payment, be that credit card, debit card, PayPal, cheque, bank transfer, cash, or any other method, must be fully belonging to you. If full authorisation of your credit / debit card cannot be gained from your card issuer, we will be unable to release any items to you.
If there is any doubt about the legitimacy of your billing details or payment methods, we reserve the right to suspend or cancel your order without the obligation of having to give notice. Should any false details, names, addresses, or invalid or suspect credit / debit card details be given deliberately, we will immediately report this to the police and reserve the right to prosecute any offenders in order to recover any damages or monies owed to us.
International credit card providers or banks will determine the exchange rate, and may add additional processing or administration charges, which the cardholder will be liable to pay.
You are responsible for the security of your DanielLucian.com customer account details. Should you believe that your password security has been compromised, it is your responsibility to change your password as soon as possible. We cannot be held responsible for any issues arising out of your password’s security.
All delivery times stated on the Website are approximate and do not take into account possible delays due to customs and import procedures. Furthermore, we cannot accept responsibility or liability for delivery delays outside our own control, including, but not limited to, acts of God, natural disaster, war, strikes, labour disputes, riots, civil unrest, fire, explosion, malicious damage or other unforeseen events.
All items dispatched by Daniel Lucian are fully insured and trackable. Items remain the responsibility of Daniel Lucian until they arrive at their destination. You will be responsible for the item(s) once you have taken delivery and signed for them.
Items over 100 years old are not usually subject to import duty or taxes, but the following should be taken into account nonetheless:
Products delivered to destinations outside the EU may be subject to taxes, duty, fees, levies or other charges as a result of local legislation or customs formalities. You, or the recipient of your order are responsible for all customs formalities for the import of the products, and will be required to pay any additional charges for international delivery, including import duty, formal customs entry, taxes, levies and other charges that may be levied outside the EU. The owners of DanielLucian.com cannot be responsible for any of these charges, or any issues, delays, damage or losses arising out of these customs and/or import inspections and charges.
Should you wish to return any of our items, you must inform us by email within 7 days of receiving your order. Once you have initially informed us, you must then return the item to us within 7 days. You must use a secure, insured and trackable shipping method to return any of our items and this will be at your own expense. We regret that we cannot be held responsible for non-delivery of returned goods. You the customer must assume all responsibility for the delivery of all returned goods.
Items returned to us must be in the exact same condition as when they were originally sent to you. If the returned item is in a different condition, we reserve the right to refuse a refund or exchange.
Once the item has been returned to us, and inspected to our satisfaction, we will offer an exchange or initiate a refund (less delivery charges) within 7 days. Exchanges can be made against any of our stock at their full retail price. We cannot give refunds or exchanges on items that have been personalised to a customer’s specific requirements. We do not refund amounts that were paid for in full or in part with discount vouchers or codes.
If an item is returned due to an error on our part, or has been significantly mis-described by us, then we will cover return postage expenses for the item.
If a discount was offered due to multiple purchases made at the same time, should you wish to return one or more items from your total order, the multiple purchase discount will no longer apply and the refunded amount will be adjusted accordingly. Additionally, any free gift(s) issued with an order must be returned along with the item that is being returned.
We will not be liable in contract, tort, negligence, or otherwise, for any loss or damage whatsoever in any way connected with your use or misuse of the Website or customer services. Furthermore, we shall not be liable for any indirect, or consequential loss of whatever nature, including damage to software or hardware, loss of data, any economic losses (including without limitation, damage for loss of business, loss of revenues, profits, contracts, anticipated savings), loss of goodwill or reputation, or any other indirect or consequential loss arising out of or in connection with your use of the Website or customer services.
You agree to indemnify us and our agents and officers, directors and employees, immediately on demand, against all claims, liability, damages, costs and expenses, including legal fees, arising out of any breach of these Terms and Conditions by you.
Unless we are fraudulent or negligent we will not be liable to you for any losses caused as a result of unauthorised access to the personal and transactional information you provide us when placing an order.
We will not be responsible to you for any delay or failure to comply with our obligations under these Terms and Conditions if the delay or failure arises from any cause beyond our reasonable control.
Please note, we cannot guarantee the security of data sent to us by email. Accordingly, please do not send us payment information by email.
To the fullest extent permissible under applicable law, we disclaim any and all warranties of any kind, whether express or implied, in relation to the products / items. This does not affect your statutory rights as a consumer, nor does it affect your Contract Cancellation Rights.
At DanielLucian.com we take your privacy and security very seriously. All personal information provided by you is used purely to process your order, and will never be shared with or passed on to any other parties.
Neither our payment processors nor us will hold any of your credit or debit card information on file.
Your name, address, email address and telephone number will be stored on our server for your convenience, enabling you to place orders easily and quickly, and to track and view the status of current and past orders. If you do not want your information stored on our server, simply email us with a request to delete your account. This action can only be done once you have safely received your order.
We will only contact you for the following reasons:
1. To confirm orders that you have placed with us.
2. To check personal or logistical details, or to confirm delivery information, relating to orders or prospective orders.
3. To communicate any other relevant information relating to orders past, present and future.
4. To answer any questions or requests that you have submitted to us.
5. To inform you of any related products that might be of interest to you.
6. To send relevant advertising material directly relating to any Daniel Lucian products or services.
7. To issue discount vouchers or codes or other promotional offers directly relating to DanielLucian.com
You can easily unsubscribe from our newsletter at any time. The only contact processes that cannot be cancelled are those relating directly to any orders you have placed with us.
We do not believe in wasting our customers' time by communicating and/or sending irrelevant and unrelated material. We respect our customers' privacy and will use the utmost discretion when making any contact.
The DanielLucian.com website and its content, including all photographs, videos, text, written descriptions, designs, templates, graphics, images, logos, icons, scripts, data compilations, and software used in connection with this website, is our property or that of our suppliers and is protected by copyright, trade marks, database rights and other intellectual property rights.
You must not (and agree not to assist or facilitate any third party to) copy, repost, reproduce, transmit, publish, display, distribute, commercially exploit, ‘pass off’ or create derivative works of such material and content in any form. Breach of our copyright in any way is a serious offence and we will prosecute any offenders to the fullest extent of the law.